Privacy Policy

1. Introduction

FaroPublicAccess ("we," "us," or "our") is dedicated to respecting your privacy. This document outlines our policies for gathering, using, revealing, and protecting personal data when you engage with our website faropublicaccess.sbs or when you utilize our yacht rental services.

Engaging with our services indicates your agreement to the practices outlined in this document. We follow privacy protection legislations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable details that you freely supply when you:

• Reserve a yacht rental
• Get in touch via our website or telephone
• Subscribe to our newsletter
• Complete forms on our site
• Engage in questionnaires or promotional events

The details may encompass:

• Name and contact data (email, phone, postal address)
• Financial details (safely processed by external payment services)
• Yacht rental specifications and needs
• Secondary contact info
• Food preferences or health-related data (if given)

2.2 Automatically Collected Information

Data about your device and how you navigate our website is collected automatically when you visit:

• IP address and geographical data
• Web browser specifications
• Visited pages and duration of visit on our site
• Originating web addresses
• Device specifics (model, display resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and comparable trackers are employed to augment your experience on our site. These tools enable us to:

• Recall your selections
• Gauge and optimize site functionality
• Offer tailored content
• Refine our offerings

Your browser settings or our cookie approval feature allow you to manage cookie preferences.

3. How We Use Your Information

The purposes for which we use the information include:

• Service Provision: To fulfill yacht rental services, handle reservations, and communicate regarding your bookings
• Client Support: To address inquiries and provide assistance
• Payment Management: To process transactions and oversee financial records
• Protection and Security: To assure the security of our operations and to prevent deceitful acts
• Marketing: To send promotional correspondence and updates (with your consent)
• Site Enhancement: To assess how our site is used and to make improvements
• Legal Adherence: To abide by relevant laws and legal mandates

4. Information Sharing and Disclosure

We do not sell, barter, or lease your personal details to outside parties. We might share your data in these scenarios:

4.1 Service Providers

Information may be shared with trustworthy third-party providers who support us with: transaction processing; site hosting and upkeep; email communication; analytical and performance evaluations; client service.

4.2 Legal Obligations

Your data may be divulged if the law mandates it or in response to legal proceedings, judicial orders, crises, or probes into potential illicit activities.

4.3 Business Changes

Should there be a merger, acquisition, or asset sale, your details may be transferred as a component of that deal.

5. Data Security

We use suitable electronic and organizational strategies to secure your personal data from unauthorized entry, tampering, revelation, or eradication. These include encryption, protected servers, controlled access, periodic evaluations, and educating our staff.

Despite these measures, we must acknowledge that no internet or storage method is impenetrable against intrusion. We cannot promise the absolute safety of your data.

6. Data Retention

Your personal details are retained only as long as is needed for the purposes stated at collection or as mandated by law. Typical retention periods are:

• Rental bookings: 7 years (for tax/legal purposes)
• Marketing communications: until you opt out or delete
• Website analytics: 26 months
• Customer care interactions: 3 years following the last contact

7. Your Rights and Choices

You have rights to access, rectify, erase (within legal bounds), transfer, opt-out from marketing, and control cookies. To act on these rights, get in touch using the details below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized to assess site usage. You can opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may offer links to social media with separate privacy practices.

8.3 Payment Processing

Transactions are managed by PCI DSS-compliant external payment services.

9. International Data Transfers

Data may be transmitted to and processed in nations differing from Spain. We enforce suitable protections in line with pertinent privacy statutes.

10. Children’s Privacy

Our offerings do not cater to children below 13, and we intentionally avoid collecting their data. If you suspect a child has provided us with their data, contact us promptly.

11. Changes to This Privacy Policy

This Privacy Policy may be revised to reflect changes in our data-handling procedures or legal stipulations. We will inform you by posting the amended document, emailing registered users, or displaying an announcement on our platform. Continued interaction following the amended date signifies assent to the changes.

12. Contact Information

For inquiries about this Privacy Policy or our data management, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We adhere to Google Ads user consent policies. Changes to your cookie/tracking settings can be made at any time via our cookie consent options.